Brooks Custom is Now Fully Operational!
We are happy to share that Brooks Custom is once again fully operational after closing due to the COVID-19 pandemic. As part of New York State's phase one of reopening, manufacturing companies like Brooks Custom are now permitted to resume operations.
What Does This Mean?
Reopening means that we will once again be operating our workshop at full capacity. Because of this, we will be able to deliver your projects on schedule.
We will also be opening our R&D showroom, where you may visit to view progress on your orders, take a look at samples or color options, or get inspiration for new projects.
What Will Be Different?
While nothing has changed about Brooks Custom's commitment to quality, you will notice some changes when visiting our showroom. To comply with state guidelines, we ask that everyone who enters our showroom wear a mask or face covering. We are also abiding by the recommended social distancing guidelines of persons staying 6-feet apart.
To reduce the amount of people in our showroom, we ask that you call ahead to let us know when you'll be stopping by.
If you are sick, please stay home. We will be happy to assist you remotely and/or send photos of your project's progress.
When Will Template and Installation Appointments Resume?
Many people have been asking about scheduling template appointments for new jobs. We will be scheduling appointments for templates, installations, and deliveries as soon as possible and in accordance with local guidelines.
Everyone at Brooks Custom thanks you for your patience and understanding during this difficult and uncertain time. We look forward to seeing you again and providing you with the excellent products and service you expect from us.