Brooks Custom

Placing an Order

Step 1 - Pricing:

Request Pricing - see Request Pricing page.

Step 2 - Deposit:

When you are ready to place an order, you will need to submit a copy of your price quote, along with a 50% deposit via check or credit card (Visa and Mastercard are accepted). For credit card deposits, please also submit the New Order Authorization Form. Download the form here.

Step 3 – Order Confirmation:

An order confirmation invoice will be sent to you via fax or email.

Step 4 - Templating:

If we are templating and installing, we will set up an appointment to template at the job site. See Templating & Installation.

Step 5 – Shop Drawings:

Shop drawings will be sent to you via fax or email, you will need to sign off on the shop drawing and return them back to us. Highly detailed, or sizable projects may take longer to engineer. Corrections and resubmissions will be handled on an expedited basis.

Step 6 - Fabrication:

Fabrication will begin after the shop drawings are approved by you. Please note the stated time for completion on your initial proposal. We take this commitment seriously and will make every effort to stay on schedule. Material availability and popular seasonal deadlines may affect normal schedules. Feel free to call and get updates on the projected completion time.

Step 7 – Installing or Delivering:

If we are templating and installing, we will set up an appointment for installation. Balance is due prior to installation.

OR

Shipping or delivery will be scheduled after fabrication is complete. These timeframes may vary with season and location. Balance is due prior to shipping or at delivery.